Vigil is a prayer app. People write down what they need prayer for, and other people pray for it. That only works if you can trust us with what you write — so we collect as little as possible, show it to as few people as possible, and sell it to no one, ever.
The short version. We do not run analytics. We do not use advertising or tracking technologies. We do not sell or share your personal information. Prayers you send to everyone are anonymous unless you choose to attach your name. Your full last name is never shown to anyone. You can delete your account, and everything in it, from inside the app.
Milo Grimm ("Vigil," "we," "us") provides the Vigil mobile application. You can reach us any time at support@holdtheflame.org.
Every prayer you write carries an audience that you choose when you write it, and we honor it:
How long you prayed is shown only to you, on your own screen. It is never shown to other users, never ranked, and never compared.
We use the information above only to operate the app: to show you your own prayers and history, to pass prayers to other people according to the audience you chose, to show your circles who is praying, to keep your rhythm and milestones, to send the notifications you have turned on, and to keep the service secure and working. For users in jurisdictions that require a legal basis, we rely on the performance of our agreement with you and, where applicable, your consent — which you can withdraw at any time in Settings.
We do not sell your personal information, and we do not share it for advertising. We use a small number of service providers who process data on our behalf:
We may also disclose information if we are legally required to, or where necessary to protect someone's safety, but we will resist overbroad requests.
We keep your information for as long as your account exists. You can delete your account at any time from Settings → Delete account. Doing so removes your profile, your prayers, your holds and rhythm history, your milestones, and the circles you own. Prayers you sent to everyone that other people have already prayed for may persist in an anonymized form with no connection to you.
If you use Vigil without saving your account, your account exists only on that device. If you delete the app without saving it, that account cannot be recovered by us or by you.
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. Most of these you can exercise directly in the app; for anything else, write to us at support@holdtheflame.org and we will respond within the time your law requires. We will not treat you differently for exercising a right. If you are in the EEA or UK, you may also complain to your local data protection authority. If you are in California, we do not sell or share personal information as those terms are defined by the CCPA/CPRA.
Data is encrypted in transit, access to it is restricted at the database level so that your private content is readable only by your account, and we limit who on our side can reach production data. No service can promise perfect security, but we take this seriously — people write vulnerable things here.
Vigil is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child under 13 has given us information, write to us and we will delete it.
We operate from the United States, and your information may be stored and processed there or in other countries where our service providers operate. Where required, we use appropriate safeguards for those transfers.
If we change this policy we will update the date at the top, and for anything significant we will tell you in the app before it takes effect.
Questions, requests, or concerns: support@holdtheflame.org.